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SAP Maintenance & Support

IT support and application maintenance

It is becoming an increasingly expensive affair to invest in post-deployment contracts with package and development vendors or even to retain large internal support teams for the maintenance and enhancement of applications so as to sustain ongoing return against initial development investment. Our Application Management services provide cost-effective solutions to maintain and enhance existing applications. 

Our Approach includes

  • Project Support 
    • Upgrades Release and Version 
    • Data archiving 
    • Business Application Enabling 
    • Integration with New Application 
    • Implementation of new dimension products 
    • Implementation of new (additional) modules 
  • Business Support
    • Help desk 
    • User support 
    • Troubleshoot & Resolve 
    • Additional Development - Offshore 
    • User Training 
  • Technical Support
    • Help desk 
    • Hardware Performance & Management 
    • Application System Administration 
    • Patches & fixes Management 
    • User Profile Management 
    • Batch Scheduling and Monitoring 
    • Interface Monitoring 
    • Database monitoring 
    • Network support 
    • ABAP Production / Development Support 
Installation and loading process

 

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